- 1. Information Collection
We collect personal information to process your orders and enhance your shopping experience. This includes, but is not limited to:
Personal Details: Name, shipping address, billing address, email address, and phone number.
Payment Information: Credit/debit card details or other payment information provided during checkout. (Note: Payment information is securely processed through trusted third-party payment gateways and is not stored on our servers.)
Account Information: For registered users, we collect login credentials and profile details.
Automatically Collected Data: Information such as IP address, browser type, device type, and browsing behavior on our website, collected through cookies and similar technologies.
2. Use of Information
Your personal information is used for the following purposes:
Order Fulfillment: To process payments, ship products, and provide order updates.
Customer Support: To address inquiries, resolve issues, and provide after-sales service.
Personalization: To tailor your shopping experience by understanding your preferences and improving our product offerings.
Promotional Communications: With your consent, we may send newsletters, special offers, and promotional updates. You can opt-out of such communications at any time.
Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and prevent fraudulent activities.
3. Third-Party Sharing
We respect your privacy and are committed to ensuring your personal information is not misused.
Service Providers: Your information is shared with third-party partners such as:Payment Gateways: To securely process payments.
Shipping Partners: To deliver your orders efficiently.
No Unauthorized Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Legal Requirements: Personal information may be disclosed if required by law or in response to valid legal requests, such as subpoenas or court orders.
4. Data Security
We take appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Payment and sensitive data are transmitted using Secure Socket Layer (SSL) encryption.
Secure Servers: Data is stored on secure servers with restricted access.
Regular Monitoring: Our systems are regularly monitored to prevent vulnerabilities and breaches.
While we take robust precautions to protect your data, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Remember your preferences and login details.
Analyze website traffic and usage trends.
Deliver personalized content and advertisements.
You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.
6. User Rights
As a valued customer, you have the following rights concerning your personal data:
Access: You can request a copy of the personal information we have collected about you.
Correction: If your information is inaccurate or incomplete, you can request corrections.
Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
Restriction: You can request restrictions on the processing of your data under certain conditions.
Data Portability: You can request your data in a structured, machine-readable format for transfer to another service provider.
To exercise these rights, please contact us at queensboutique8324@gmail.com with your request. We aim to respond to all inquiries within a reasonable timeframe.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
9. Changes to This Policy
Queens Boutique reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at:
Email: queensboutique8324@gmail.com
Phone: 9363907252